化妆品过敏惹纠纷 湖北广水工商调解获赔偿
2012
12/02
15:26
3868
据广水市工商局消息，天气干燥，本想买点化妆品保养皮肤，没想到使用后却险遭"毁容"，找商家索赔，老板总推说不在家。无奈之下，消费者韩某来到广水市工商局余店工商所投诉。
9月30日，韩某在余店街某化妆店花68元钱购得某品牌美白日霜与祛斑晚霜各一瓶，在使用三天后，刘某的脸部出现大面积红斑。10月4日，韩某到余店镇医院就诊，经确诊为皮肤接触性过敏。韩某手持诊断结果，多次到该化妆品店，要求店主李某补偿自己购货款、医药费及误工费，共计680元，可李某始终不肯露面，委托店中的业务员与其周旋，并承诺只能退还货款68元。
余店工商所执法人员当即与李某取得联系，经工商人员调解双方最终达成一致，店主李某赔偿韩某购货款、医药费及各项损失380元，纠纷得到圆满解决。
发布人：
xineeg
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