随州运管部门维护驾校学员权益 协调退返学员培训费
2013
08/25
15:57
3214
鉴于驾校学员终止培训活动要求退还学费无明确退费核算标准，需学员与驾校自行协商解决。随州运管部门从事前督促、事后协调入手，避免矛盾纠纷，确保退费到位，维护驾校学员权益。
事前督促。督促驾校与培训学员签订培训合同，明确收费项目和双方权责，对相关事宜进行规范，减少培训合同纠纷发生。事后协调。对学员要求退费产生的纠纷积极介入调解，立足于实际，最大限度保障学员的合法权益。
截止目前，累计受理驾校学员培训合同纠纷6起，协调退返学员培训费用累计10235元。
发布人：
xineeg
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