随州运管部门调解驾校培训纠纷 维护学员权益
2013
08/30
15:52
3388
近日，随州运管部门接到广水市李先生投诉，反映自己由于时间上无法完成驾校C证培训课程，要求驾校退返其剩余学费，遭到拒绝。经调查，李先生未与驾校签订培训合同，双方在退款数额上始终僵持不下，无奈之下只有投诉到运管部门。了解情况后，运管部门多次找到李先生报名的驾校沟通协商，最终驾校同意退返李先生剩余培训费用3450元。
据了解，由于目前机动车驾驶员培训过程中，对学员终止培训活动索要退还学费问题无明确退费核算标准，在驾校招生收费标准未超出物价部门核准范围情况下，具体退费金额只能由双方自行协商，导致像李先生这样的退费矛盾时有发生。
针对这一情况，随州运管部门一方面督促驾校与培训学员签订培训合同，明确收费项目和双方权责，减少培训合同纠纷发生；另一方面积极介入调解，根据实际情况帮助学员维护自身合法权益。截至目前，该处累计受理驾校学员培训合同纠纷6起，协调退返学员培训费用累计10235元。
发布人：
xineeg
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