小客户被当大户“宰” 建行错扣账户费迟不解决
2009
11/11
11:33
3120
昨日，家住汉口万松园社区的朱先生，向记者诉说了这种烦心事。
朱先生介绍，几年前他以公积金在建行贷款购买了—套住房，每月按时往存折上交还400元。但是，今年10月初，他突然发现存折上显示：他从2008年起每个月都被扣了3元钱的“账户费”。
10月12日，朱先生拨打建行客服电话95533反映此事，客服明确表示公积金还贷不应收取账户费，如果他被收取了，5个工作日后会退还。
但7天过后，“账户费”仍没退还，他再次拨打客服电话，客服又让他报上了账户密码，称核查后如属实，5个工作内日—定退还。但
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